Water System Rates Information

The Ciy of Camrose water system is funded entirely from water utility fees. No tax revenue is used to subsidize operation of the water system.

Water System Basic Charge
The water system basic charge is a set monthly fee that covers fixed costs such as the cost of providing a pipe and connection to your property and the cost of the water main in the street. These facilities are necessary and the costs of maintaining them are the same whether a customer uses one cubic metre or one hundred cubic metres of water per month.

Water System Consumption Charge
The water system consumption charge is based on the amount of water used.

Water Meters
Every building in Camrose which is connected to the water system has a water meter. A remote reader is installed in most homes so that the meter can be read without entering the house.

Water meters in Camrose are read every second month. Our computer system estimates the reading for the months when an actual reading is not available.

Both current and previous readings are shown on your utility bill. The "Bill Code" indicates whether the current reading is an actual reading "A" or a computer estimate "C". Your consumption is the difference between the readings.

Most meters in Camrose read in cubic metres, but a few register in cubic feet. The consumption shown on your bill is always converted to cubic metres.

Because the meter reading continually increases from the time the meter is installed, if there is a reading error or if the computer estimates a reading incorrectly, the bill will always correct itself on the next reading. If, for example, the computer estimated high one month, the difference from the previous bill and the estimate would be higher and you would receive a larger bill than normal. However, the next time the meter is read, the calculated consumption will be lower because it would be the difference from the high estimate and the current reading. Your next bill would therefore be lower, making up for the earlier higher bill.

Water meters are usually very accurate. Water going through the meter turns a propeller device which turns the meter. As meters age, they usually slow down, letting more water through than they measure, and as a result, you get more water than you pay for. If you think your meter is inaccurate, you can request the meter be tested by contacting Public Works at 780.672.5513. The fee for meter testing is returned if the meter is found to be inaccurate.