Visit the Government of Alberta's COVID-19 Relaunch Status Map or the COVID-19 Alberta Statistics for more information and for the most up-to-date numbers.
In an effort to contain the spread of COVID-19, the City of Camrose is continuing to take action following the direction of Alberta’s Chief Medical Officer of Health.
City-Related COVID-19 Information
Mandatory Masks and Face Coverings |
As of November 2, 2020, the City of Camrose has instituted a Mandatory Face Covering Bylaw (Bylaw #3129-20), effective immediately. Originally, this Bylaw was set to be in effect until January 1, 2021, but at the Regular Council Meeting on December 21, 2020, Council extended the Bylaw until March 1, 2021. Regardless, this is superseded by the Provincial Public Health Order. View the Mandatory Masks and Face Coverings page for more info. |
City Facility Closures and Service or Program Disruptions |
As per the Public Health Order, the following City Facilities are closed to the public until further notice:
Please view the COVID-19 FAQs for Camrose page for more information on how to pay bills, send in applications, etc. when facilities are closed. Service or Program Disruptions:
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Council Meetings |
During COVID-19, all Council Meetings are being held electronically. Council Meetings include Committee of the Whole Council, Regular Council, Special Council, Emergency Advisory Committee, and the Finance Committee of Council. To assist the public, the following procedures have been implemented: ACCESSING AGENDAS ACCESSING THE MEETING WHILE IT IS OCCURRING PUBLIC COMMENTARY PRESENTATIONS TO COUNCIL As you are unable to make a presentation in person at this time, any person or group scheduled to make a presentation are required to email their written submission before or during the meeting to kisaak@camrose.ca. You may also provide any comments during your presentation by email. If you are scheduled to make an oral presentation, you are required to email your presentation during the meeting by email to kisaak@camrose.ca. PUBLIC HEARINGS If you have any questions regarding the above information, please email the Deputy City Manager, Kim Isaak, at kisaak@camrose.ca or the Legislative Services Coordinator, Jenny Wallace, at legservices@camrose.ca. |
Emergency Services |
In the event of an emergency, call 911 |
Frequently Asked Questions |
For answers to City facility-related frequently asked questions, visit the COVID FAQ page. |
Garbage, Recycling, and Compost |
View the Garbage, Recycling, and Compost page. |
Playgrounds, Sports Fields, and Skate Park |
The City of Camrose opened playgrounds, courts, the outdoor gym, and the skate park on May 23. Please view the new Camrose Guidelines for Relaunching Sports, Playgrounds, and Open Spaces for more information. |
Property Taxes |
In light of COVID-19, Council approved to waive penalties on property taxes until September 30, 2020. Property owners are encouraged to still pay their taxes by June 30, 2020 if possible (owners will not be penalized as long as they pay by September 30, 2020). Also, as Council is committed to supporting businesses, the 0% overall tax increase will be applied as a slight increase of 0.8% for residential property and a 1.5% decrease for non-residential property. However, when the Education Tax change is combined with the Municipal Tax change, the final result is a total property tax DECREASE of approximately 1.13% for residential and 2.17% for non-residential. View the 2020 Assessment and Property Tax Information brochure for more details. Still have questions? Visit our FAQ page or contact us directly at 780.672.4426 |
Protect and Prevent |
To help protect you and your family against all respiratory illnesses, including the flu and COVID-19, you should:
If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home, click here to do the online self assessment and/or call Health Link 811. If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19. |
Report COVID-19 Related Concerns |
COVID-19 public health orders are now enforceable by law On March 25, Alberta’s Chief Medical Officer of Health issued orders under the Public Health Act to legally require:
For the most current list of restrictions, please refer to https://www.alberta.ca/coronavirus-info-for-albertans.aspx Violators may be subject to tickets of up to $1,000 per occurrence. Courts could administer fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.
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Resources for Businesses |
Visit the Economic Development page for COVID-19 Resources for Businesses. |
Resources for Individuals |
Visit the COVID-19 Community Supports page. |
Taxi Sanitation and Hygiene Protocols |
The City of Camrose has declared a Local State of Emergency due to the public safety health risks related to the COVID-19 Pandemic. As such, the City has authority to impose additional measures on businesses who are still operating. The purpose of this protocol is to limit the spread of COVID-19 to or between passengers and drivers. Therefore measures must be taken to clean and sanitize taxis between pickup and drop-offs. In addition, taxis are limited to two adult passengers at a time and must not transport passengers in the front passenger seat. If children are also in the vehicle, all passengers must be from the same household and all must be legally able to sit behind the driver. SpreadCOVID-19 is believed to be spread mainly by coughing, sneezing or direct contact with someone who is sick with COVID-19 or with surfaces they have recently touched. Indirect spread can occur from contaminated surfaces, tissues, cloth or paper. SymptomsSymptoms for COVID-19 are similar to those for influenza or other respiratory illnesses. Employees (drivers and dispatchers) should not report to work if experiencing symptoms. In addition, people accessing taxi services should not be permitted if experiencing symptoms. The most common symptoms include:
General Cleaning Information (from Alberta Health Services)
Things to ConsiderSome vehicles may have leather steering wheels or seats. Leather is porous and while cleaning and disinfecting will certainly help, the porous nature of leather will make it difficult to ensure disinfection. It will also limit the products that can be used. Read manufacturers recommendation on products before application. Initial CleaningDo a deep cleaning on each vehicle with particular attention to “touch points” using a good quality soapy solution as per manufacture directions. All dirt and grime needs to be initially removed in order to prepare the surface for disinfection. Follow the cleaning with a product that has a viracidal claim. Day to day/change of operator cleaningFollow the same two-step process of cleaning with a soap product followed by a viracid. This at a minimum of start and end of vehicle usage. For increased frequency and cleaning away from the office, consider disposable cleaner and viricid wipes, maintaining the two – step cleaning and disinfecting process. Cleaning between passengersFollow the same two-step process of cleaning with a soap product followed by a viracid. Clean and disinfect all surfaces that passengers have come in contact with. Ensure all touch surfaces are cleaned and disinfected for each passenger.
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Toilet Paper and Non-Flushables |
A reminder to all residents that alternative products such as Kleenex, fabrics, paper towel etc. are not suitable alternatives to toilet paper and should be disposed of per the City's organics protocols. Flushing these items may result in clogs in your home plumbing system, as well as City infrastructure. |
Utility Billing |
These relief measures do not stop the normal billing process for any of the fees and charges within the City of Camrose. The measures provide customers with the ability to defer the amounts owing until June 30, 2020 without incurring any penalties for deferred payments. |
Additional Resources
- Learn more about Alberta’s situation and action plan
- Learn about Alberta Health Services latest health information and advice for Alberta
- Learn more about cases of COVID-19 in Canada and around the world.
- View a real-time map tracking novel coronavirus (COVID-19) global cases
- Read the Coronavirus FAQs from Alberta Health Services
- Click here to use Alberta Health Services' COVID-19 Online Screening Tool
- Government of Canada Anti-Fraud Centre
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