Visit the Government of Alberta's Mandatory Health Measures website or the COVID-19 Alberta Statistics for more information and the most up-to-date numbers.

Book a COVID-19 test

In an effort to contain the spread of COVID-19, the City of Camrose is continuing to take action following the direction of Alberta’s Chief Medical Officer of Health.

City-Related COVID-19 Information

UPDATED: New Public Health Actions

All City recreation facilities will be following the public health orders, therefore, as of Monday, September 20th, adults wishing to participate in adult recreational programming will be required to show proof of vaccination. City-run programs will require proof to staff and user groups running programs must self-monitor. All other access to recreation facilities will be subject to 1/3 capacity limits and physical distancing requirements.

As we balance providing customer service to the public while following the Government of Alberta’s mandated work from home orders, we will be sending many staff home and also have rotating schedules for other staff that are in the office. However, even though our public reception areas remain open at City Hall, the Rec Centre, the Aquatic Centre, Fire Hall, and the Police Station, we encourage everyone to either call us or use online options wherever possible. Contact information for our different departments can be found here. 

View more information about the Government of Alberta's new public health orders here:

Mandatory Masks

The Government of Alberta has made masks mandatory in ALL public places, except when participating in physical activity, starting on September 4th, 2021. Learn more about masking here.

Emergency Services

In the event of an emergency, call 911.

Protect and Prevent

To help protect you and your family against all respiratory illnesses, including the flu and COVID-19, you should:

  • Practice “social distancing”
  • Wash your hands often and well
  • Avoid touching your face, nose, or mouth with unwashed hands
  • Clean and disinfect surfaces that are frequently touched
  • Stay at home and away from others if you are feeling ill
  • Keep at least a 2 metre distance between yourself and anyone who is coughing or sneezing
  • Follow good respiratory hygiene; cover your mouth and nose with your bent elbow or tissue when you cough or sneeze (dispose of the used tissue immediately)

If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home, click here to do the online self assessment and/or call Health Link 811. If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.

Report COVID-19 Related Concerns

COVID-19 public health orders are now enforceable by law

According to Alberta’s Chief Medical Officer of Health issued orders under the Public Health Act to legally require:

  • restrictions on gatherings and businesses
  • returning international travellers to self-isolate for 14 days
  • people exposed to COVID-19 to self-isolate for 14 days
  • people with symptoms – cough, fever, shortness of breath, runny nose or sore throat not related to a pre-existing illness or health condition – to self-isolate for 10 days, or until symptoms resolve, whichever is longer
  • limit access to all nursing homes, designated supportive living and long-term care facilities, seniors lodges and residential addiction treatment facilities to essential visitors

For the most current list of restrictions, please refer to

Violators may be subject to tickets of up to $1,000 per occurrence. Courts could administer fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.

File a complaint here.


Resources for Businesses
Visit the Economic Development page for COVID-19 Resources for Businesses.
Resources for Individuals
Visit the COVID-19 Community Supports page.
Taxi Sanitation and Hygiene Protocols

The City of Camrose has declared a Local State of Emergency due to the public safety health risks related to the COVID-19 Pandemic. As such, the City has authority to impose additional measures on businesses who are still operating.

The purpose of this protocol is to limit the spread of COVID-19 to or between passengers and drivers. Therefore measures must be taken to clean and sanitize taxis between pickup and drop-offs.

In addition, taxis are limited to two adult passengers at a time and must not transport passengers in the front passenger seat. If children are also in the vehicle, all passengers must be from the same household and all must be legally able to sit behind the driver.


COVID-19 is believed to be spread mainly by coughing, sneezing or direct contact with someone who is sick with COVID-19 or with surfaces they have recently touched. Indirect spread can occur from contaminated surfaces, tissues, cloth or paper. 


Symptoms for COVID-19 are similar to those for influenza or other respiratory illnesses. Employees (drivers and dispatchers) should not report to work if experiencing symptoms. In addition, people accessing taxi services should not be permitted if experiencing symptoms.   

The most common symptoms include:

  • Fever
  • Cough
  • Extreme tiredness

General Cleaning Information (from Alberta Health Services)

  1. Increase daily cleaning and disinfection of common areas and surfaces. Pay particular attention to door knobs, light switches, staff rooms, desktops, washrooms and other high touch surfaces.
    • Cleaning refers to the removal of visible dirt, grime and impurities. Cleaning does not kill germs but helps remove them from the surface.
    • Disinfecting refers to using chemical to kill germs on surfaces. This is most effective after surfaces are cleaned. Both steps are important to reduce the spread of infection.

      Use a disinfectant that has a Drug Identification Number (DIN) and a virucidal claim. Be sure to follow the instructions on the label to disinfect properly. Alternatively, you can prepare a bleach water solution with 100 ml of unscented household bleach per 900 ml of water. 

  2. Be sure to take the appropriate precautions when using chemicals for cleaning and disinfecting. Consult the products Safety Data Sheets.

Things to Consider

Some vehicles may have leather steering wheels or seats. Leather is porous and while cleaning and disinfecting will certainly help, the porous nature of leather will make it difficult to ensure disinfection. It will also limit the products that can be used. Read manufacturers recommendation on products before application.

Initial Cleaning

Do a deep cleaning on each vehicle with particular attention to “touch points” using a good quality soapy solution as per manufacture directions.  All dirt and grime needs to be initially removed in order to prepare the surface for disinfection. 

Follow the cleaning with a product that has a viracidal claim.

Day to day/change of operator cleaning

Follow the same two-step process of cleaning with a soap product followed by a viracid. This at a minimum of start and end of vehicle usage. 

For increased frequency and cleaning away from the office, consider disposable cleaner and viricid wipes, maintaining the two – step cleaning and disinfecting process. 

Cleaning between passengers

Follow the same two-step process of cleaning with a soap product followed by a viracid. Clean and disinfect all surfaces that passengers have come in contact with.  Ensure all touch surfaces are cleaned and disinfected for each passenger. 


Additional Resources


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