Prepare Now to Avoid Disruptions from a Potential Postal Strike

Canada Post may go on strike, which could result in delays to the delivery of utility bills, accounts receivable notices, and vendor payments.

To avoid disruptions, please note the following:

Utility Bills: Payments are still due as scheduled to avoid late fees. To make things easier and ensure you always receive your bill on time, we encourage you to sign up for electronic billing using our Paperless Utility Bill Sign-Up Form. (Signing up for paperless billing only applies to future bills. Bill dates are the 20th of each month, so please sign up prior to the 16th to have it reflected on the next bill.) If you are on autopay, your payments will continue as usual, but we still recommend that you sign up for electronic billing to see the charges before they are charged to your account.

If you have any questions or need assistance, feel free to call our Finance Department at (780) 672-4426 or visit City Hall during our business hours: Monday to Friday, 8:00am - 12:00pm and 1:00pm - 4:30pm.

Accounts Receivable: Accounts receivable customers (receiving bills for facility rentals, leases, etc.) may also face delays if they receive bills by mail. To prevent disruptions, sign up for electronic invoicing by contacting us at (780) 672-4426 or visiting us at City Hall.

Vendors: Vendors who receive payments by cheque would likely experience delays as well if a strike happens. To avoid waiting, we recommend switching to Electronic Funds Transfer (EFT). This method is secure, faster, and ensures prompt payment. You can sign up by contacting us at (780) 672-4426, emailing payables@camrose.ca, or visiting City Hall. Please note that an EFT authorization form will need to be completed to process payments correctly and securely.

If you have any questions or concerns, please don’t hesitate to reach out to our team!